The new staircase comes complete in cardboard-only packaging. If desired, glue and sealant are also included. The parts are made exactly to measure and numbered, so you can install them quickly and easily.
Archieven: FAQs
What tools do I need to carry out the staircase renovation?
All materials for the staircase renovation are delivered custom-made. You will need a sealant syringe for gluing and sealing the stairs. In addition, you will also need a sealant spatula, a plant spray or a cup of water and a drop of detergent for sealing off.
How long should I allow for the installation of the stairs?
All materials are custom-made so you can install them immediately. The speed depends on your experience and working speed, but usually it is possible to install a staircase within 2 to 3 hours.
How should I maintain my new staircase?
The maintenance of the stairs is similar to the maintenance of similar floors. A damp cloth or duster is often enough to keep the stairs clean. For specific maintenance tips, visit your supplier’s or brand’s website.
How long do I have to wait for the delivery of my new stair components?
In normal circumstances, we will send your new staircase no later than three (3) weeks after the order has been placed. We will keep you informed of the order status by email.
Is it wise to paint the sides of the stairs?
Yes. Of course, you do not have to do this before measuring the stairs, but it is advisable to have the stringers painted at least 48 hours before installing the stairs. This is in connection with the curing of the stair lacquer.
I also want to renovate the side stringers of my stairs. Is this possible?
At this time, this is not yet possible with ICM20. You can of course do this yourself or ask a professional to realise this for you. After the stair stringers have been renovated, you can measure the stairs using the ICM20 app.
My existing stairs are quite worn out. What now?
Make sure that you level the worn out steps or have them levelled so that there is no more than 2 to 3 mm difference in height. You can now simply use the ICM20 app to renovate your stairs.
Do I have to remove the existing upholstery from my staircase?
Yes, before starting the measurement, the stair treads should be free of floor cladding, adhesive residues, sealant, staples and/or hair. Remaining adhesive residues should not be thicker than 2 to 3 mm.