It may take a few seconds for your measurement to be analysed. Make sure your device has a strong Wi-Fi signal or other Internet connection. This will speed up the process.
Archieven: FAQs
I don’t have time to finish the measurement at once. What now?
It doesn’t matter if you can’t finish the measurement all at once. When you reopen the app, the measurement will continue from where you left off.
I would like to realise a staircase renovation with ICM20. How do I start?
To make a staircase using this system, you must have a QR code from your supplier of staircase renovation products. This can be a shop or an online provider.
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What types of stairs can you renovate using ICM20?
With the help of the ICM20 app, you can renovate closed wooden and concrete stairs (with stair noses) with step and riser. The stairs to be renovated must be enclosed between two walls. Unfortunately, renovating open stairs is not (yet) possible.
Can I also renovate the sides of my staircase using ICM20?
Yes, this is currently possible to a limited extent, depending on the possibilities of the concept you have chosen.
Can I close an open staircase with ICM20?
No, this option is not (yet) available at this time. Please consult a professional for this. If the staircase is closed, you can usually renovate it using ICM20.
Is the ICM20 app compatible with any smartphone?
The app is compatible with iOS and Android systems.
How do I get started with ICM20?
You can download the ICM20 app from the App Store or Google Playstore.